Refund Policy for PlumbFix Solutions At PlumbFix Solutions, we are committed to providing high-quality plumbing services with a focus on customer satisfaction. If you're not completely satisfied with the work we’ve done, we offer a transparent and fair refund policy to ensure your concerns are addressed promptly. Satisfaction Guarantee We take pride in our work and want every customer to be fully satisfied. If you're unhappy with the quality of the plumbing service provided, please contact us within 48 hours of service completion. We will either rectify the issue or provide a partial refund depending on the situation. Refund Requests Refund requests must be made within 7 days of service completion. Please provide a detailed explanation of the issue so we can assess the situation and resolve it as quickly as possible. Full Refund Conditions A full refund will be issued if the service was not performed as agreed or if we failed to meet the initial service expectations. This applies to situations such as incomplete work, incorrect installation, or failure to address the problem effectively. Refunds in such cases will be processed within 7 business days. Partial Refunds If there are minor issues with the service, such as minor damages or incomplete tasks, we may offer a partial refund or a discount on future services. Each case will be assessed individually to ensure fair compensation. Cancellation Refund If you need to cancel a scheduled plumbing service, please notify us at least 24 hours before the appointment. Cancellations made less than 24 hours in advance will incur a 20% cancellation fee. No refunds will be provided once the service has already been completed. Refund Process Refunds will be processed using the same payment method you used for the original transaction. If you paid by credit card, the refund will be credited back to that card. Please allow 5-7 business days for the refund to appear in your account. If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out. At PlumbFix Solutions, we are committed to providing top-tier plumbing services and ensuring that any issues are handled promptly and fairly.